Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.
Chicagoスタイル(17版)引用形式Fisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.
MLA(8版)引用形式Fisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.
警告: この引用は必ずしも正確ではありません.