Citazione Stile APA (7a Edizione)

Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.

Citazione stile Chigago Style (17a edizione)

Fisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.

Citatione MLA (8a ed.)

Fisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.