Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.
Citación estilo ChicagoFisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.
Cita MLAFisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.
Warning: These citations may not always be 100% accurate.