Lua APA (7ú heag.)

Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.

Lua i Stíl Chicago (17ú heag.)

Fisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.

Lua MLA (8ú heag.)

Fisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.