APA-Zitierstil (7. Ausg.)

Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.

Chicago-Zitierstil (17. Ausg.)

Fisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.

MLA-Zitierstil (8. Ausg.)

Fisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.