Townsend, P. L., & Gebhardt, J. E. (1992). Quality in action: 93 lessons in leadership, participation, and measurement. J. Wiley.
Citace podle Chicago (17th ed.)Townsend, Patrick L., a Joan E. Gebhardt. Quality in Action: 93 Lessons in Leadership, Participation, and Measurement. New York, N.Y.: J. Wiley, 1992.
Citace podle MLA (8th ed.)Townsend, Patrick L., a Joan E. Gebhardt. Quality in Action: 93 Lessons in Leadership, Participation, and Measurement. J. Wiley, 1992.
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