Narayan, B. (1999). ISO 9000 and quality movements. A.P.H. Publishing Corporation.
Cita Chicago Style (17a ed.)Narayan, B. ISO 9000 and Quality Movements. New Delhi: A.P.H. Publishing Corporation, 1999.
Cita MLA (8a ed.)Narayan, B. ISO 9000 and Quality Movements. A.P.H. Publishing Corporation, 1999.
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