Shores, A. R. (1990). A TQM approach to achieving manufacturing excellence. Quality Press ; Quality Resources.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रShores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Milwaukee, Wis. : White Plains, N.Y.: Quality Press ; Quality Resources, 1990.
एमएलए (8वां संस्करण) प्रशस्ति पत्रShores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Quality Press ; Quality Resources, 1990.
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