Style de citation APA (7e éd.)

Shores, A. R. (1990). A TQM approach to achieving manufacturing excellence. Quality Press ; Quality Resources.

Style de citation Chicago (17e éd.)

Shores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Milwaukee, Wis. : White Plains, N.Y.: Quality Press ; Quality Resources, 1990.

Style de citation MLA (8e éd.)

Shores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Quality Press ; Quality Resources, 1990.