APA-referens (7:e uppl.)

Shores, A. R. (1990). A TQM approach to achieving manufacturing excellence. Quality Press ; Quality Resources.

Chicago-referens (17:e uppl.)

Shores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Milwaukee, Wis. : White Plains, N.Y.: Quality Press ; Quality Resources, 1990.

MLA-referens (8:e uppl.)

Shores, A. Richard. A TQM Approach to Achieving Manufacturing Excellence. Quality Press ; Quality Resources, 1990.