Kotler, P. (2003). Marketing management (11th ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Kotler, Philip. Marketing Management. 11th ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
Cita MLA (8a ed.)Kotler, Philip. Marketing Management. 11th ed. Prentice Hall, 2003.
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