Kotler, P. (2003). Marketing management (11th ed.). Prentice Hall.
Cita Chicago (17th ed.)Kotler, Philip. Marketing Management. 11th ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
Cita MLA (8th ed.)Kotler, Philip. Marketing Management. 11th ed. Prentice Hall, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.