Hilton, M. (1993). Assessing the quality of service: Facilitator's guide. Aga Khan Foundation.
芝加哥风格引文Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Washington, DC: Aga Khan Foundation, 1993.
MLA引文Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Aga Khan Foundation, 1993.
警告：这些引文格式不一定是100％准确.