Hilton, M. (1993). Assessing the quality of service: Facilitator's guide. Aga Khan Foundation.
Chicagoスタイル(17版)引用形式Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Washington, DC: Aga Khan Foundation, 1993.
MLA(8版)引用形式Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Aga Khan Foundation, 1993.
警告: この引用は必ずしも正確ではありません.