Cita APA (7a ed.)

Hilton, M. (1993). Assessing the quality of service: Facilitator's guide. Aga Khan Foundation.

Cita Chicago Style (17a ed.)

Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Washington, DC: Aga Khan Foundation, 1993.

Cita MLA (8a ed.)

Hilton, Martine. Assessing the Quality of Service: Facilitator's Guide. Aga Khan Foundation, 1993.