Locker, K. O. (2003). Business and administrative communication (6th ed.). McGraw-Hill/Irwin.
Cita Chicago Style (17a ed.)Locker, Kitty O. Business and Administrative Communication. 6th ed. Boston: McGraw-Hill/Irwin, 2003.
Cita MLA (8a ed.)Locker, Kitty O. Business and Administrative Communication. 6th ed. McGraw-Hill/Irwin, 2003.
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