Locker, K. O. (2003). Business and administrative communication (6th ed.). McGraw-Hill/Irwin.
Cita Chicago (17th ed.)Locker, Kitty O. Business and Administrative Communication. 6th ed. Boston: McGraw-Hill/Irwin, 2003.
Cita MLA (8th ed.)Locker, Kitty O. Business and Administrative Communication. 6th ed. McGraw-Hill/Irwin, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.