Spencer-Oatey, H., & Franklin, P. (2009). Intercultural interaction: A multidisciplinary approach to intercultural communication. Palgrave Macmillan.
Chicago-viite (17. p.)Spencer-Oatey, Helen, ja Peter Franklin. Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan, 2009.
MLA-viite (8. p.)Spencer-Oatey, Helen, ja Peter Franklin. Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication. Palgrave Macmillan, 2009.
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