Thill, J. V., & Bovée, C. L. (2002). Excellence in business communication (5th ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Thill, John V., y Courtland L. Bovée. Excellence in Business Communication. 5th ed. Upper Saddle River, N.J.: Prentice Hall, 2002.
Cita MLA (8a ed.)Thill, John V., y Courtland L. Bovée. Excellence in Business Communication. 5th ed. Prentice Hall, 2002.
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