Vilanilam, J. V. (2000). More effective communication: A manual for professionals. Sage Publications.
Citação norma ChicagoVilanilam, John V. More Effective Communication: A Manual for Professionals. Thousand Oaks, CA: Sage Publications, 2000.
Citação norma MLAVilanilam, John V. More Effective Communication: A Manual for Professionals. Sage Publications, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.