Smeltzer, L. R., & Leonard, D. J. (1994). Managerial communication: Strategies and applications. Irwin.
Cita Chicago (17th ed.)Smeltzer, Larry R., i Donald J. Leonard. Managerial Communication: Strategies and Applications. Burr Ridge, Ill.: Irwin, 1994.
Cita MLA (8th ed.)Smeltzer, Larry R., i Donald J. Leonard. Managerial Communication: Strategies and Applications. Irwin, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.