Smeltzer, L. R., Leonard, D. J., & Hynes, G. E. (2002). Managerial communication: Strategies and applications (2nd ed.). McGraw-Hill/Irwin.
Lua i Stíl Chicago (17ú heag.)Smeltzer, Larry R., Donald J. Leonard, agus Geraldine E. Hynes. Managerial Communication: Strategies and Applications. 2nd ed. Boston: McGraw-Hill/Irwin, 2002.
Lua MLA (8ú heag.)Smeltzer, Larry R., et al. Managerial Communication: Strategies and Applications. 2nd ed. McGraw-Hill/Irwin, 2002.
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