Helgesen, M., & Brown, S. (1999). Active listening: Introducing skills for understanding. Cambridge University Press.
Chicago Style (17th ed.) CitationHelgesen, Marc, and Steven Brown. Active Listening: Introducing Skills for Understanding. Cambridge [England] ; New York, NY: Cambridge University Press, 1999.
MLA (8th ed.) CitationHelgesen, Marc, and Steven Brown. Active Listening: Introducing Skills for Understanding. Cambridge University Press, 1999.
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