Brown, S., & Smith, D. Active listening 2 (2nd ed.). New York : Cambridge University Press, 2007.
Cita Chicago Style (17a ed.)Brown, Steven, y Dorolyn Smith. Active Listening 2. 2nd ed. Cambridge, [England]: New York : Cambridge University Press, 2007.
Cita MLA (8a ed.)Brown, Steven, y Dorolyn Smith. Active Listening 2. 2nd ed. New York : Cambridge University Press, 2007.
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