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| LEADER |
00860nam a2200205 a 4500 |
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26503 |
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|a BD-DhAAL
|c BD-DhAAL
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| 082 |
0 |
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|a 658.4
|2 23
|
| 100 |
1 |
|
|a Friedman, Mark.
|
| 245 |
1 |
0 |
|a Trying hard is not good enough :
|b how to produce measurable improvements for customers and communities /
|c Mark Friedman
|
| 264 |
|
1 |
|a Victoria, B.C. :
|b FPSI Publishing,
|c 2005
|
| 300 |
|
|
|a xiii, 179 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
|
|
|a Includes bibliographical references (p. 173-175) and index.
|
| 541 |
1 |
|
|e 26503
|
| 650 |
|
0 |
|a Human services
|x Management.
|
| 852 |
1 |
|
|a Ayesha Abed Library
|j General Shelf.
|
| 999 |
|
|
|c 13116
|d 13116
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| 952 |
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|b JPGSPH
|c GEN
|d 2013-01-21
|e Trim Education
|g 2525.00
|l 0
|o 658.4 FRI
|p 3060026503
|r 2013-01-21
|t 1
|w 2013-01-21
|y BK
|