Trying hard is not good enough : how to produce measurable improvements for customers and communities /
1. autor: | |
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Format: | Książka |
Język: | English |
Wydane: |
Victoria, B.C. :
FPSI Publishing,
2005
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Hasła przedmiotowe: | |
Classic Catalogue: | View this record in Classic Catalogue |
Opis fizyczny: | xiii, 179 p. : ill. ; 24 cm. |
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Bibliografia: | Includes bibliographical references (p. 173-175) and index. |
ISBN: | 1439237867 |