Trying hard is not good enough : how to produce measurable improvements for customers and communities /
| Autor principal: | |
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| Format: | Llibre |
| Idioma: | English |
| Publicat: |
Victoria, B.C. :
FPSI Publishing,
2005
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| Matèries: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Descripció física: | xiii, 179 p. : ill. ; 24 cm. |
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| Bibliografia: | Includes bibliographical references (p. 173-175) and index. |
| ISBN: | 1439237867 |