Balanced scorecard step-by-step for government and nonprofit agencies /

Balanced scorecard step-by-step for government and nonprofit agencies /

Detalhes bibliográficos
Autor principal:	Niven, Paul R.
Formato:	Livro
Idioma:	English
Publicado em:	Hoboken, N.J. : J. Wiley & Sons, Inc., c2008.
Edição:	2nd ed.
Assuntos:	Total quality management in government. Administrative agencies > Management > Evaluation. Nonprofit organizations > Management > Evaluation. Benchmarking (Management) Performance standards. Organizational effectiveness > Measurement.
Classic Catalogue:	View this record in Classic Catalogue

Registros relacionados

Towards managerial excellence /
Publicado em: (1996)

The balanced scorecard : translating strategy into action /
por: Kaplan, Robert S.
Publicado em: (1996)

The balanced scorecard : translating strategy into action /
por: Kaplan, Robert S.
Publicado em: (1996)

Making monitoring and evaluation systems work : a capacity development toolkit /
por: Görgens-Albino, Marelize
Publicado em: (2009)

The nonprofit handbook : fund raising /
Publicado em: (1997)

The Goldilocks challenge : right-fit evidence for the social sector /
por: Gugerty, Mary Kay
Publicado em: (2018)

Total quality management of Youngone High tech Sportswear Industries Ltd
por: Rahman, Md.Mizanur
Publicado em: (2019)

The HR scorecard : linking people, strategy, and performance /
por: Becker, Brian E.
Publicado em: (2001)

The theory and practice of training /
por: Buckley, Roger, 1938-
Publicado em: (1990)

Essentials of total quality management /
por: Mannan, M.A
Publicado em: (2007)

The quality movement : what total quality management is really all about! /
por: Drummond, Helga
Publicado em: (1992)

The TQM transformation : a model for organizational change /
Publicado em: (1992)

Towards quality questions /
por: Singh, Pritam
Publicado em: (1996)

Lessons in Six Sigma : 72 must-know truths for managers /
por: Sarkar, Debashis
Publicado em: (2004)

Quality in action : 93 lessons in leadership, participation, and measurement /
por: Townsend, Patrick L.
Publicado em: (1992)

Operations management in a week /
por: Naughton, Sean
Publicado em: (1999)

Development effectiveness : strategies for IS organizational transition /
por: Merlyn, Vaughan
Publicado em: (1994)

Nonprofit risk management and contingency planning : done in a day strategies /
por: Jackson, Peggy M.
Publicado em: (2006)

Total quality in research and development /
por: McLaughlin, Gregory C.
Publicado em: (1998)

Understanding total quality management in a week /
por: Macdonald, John
Publicado em: (2003)

Making TQM work /
por: Sadgrove, Kit
Publicado em: (1997)

DK managing for excellence /
Publicado em: (2001)

Benchmarking for competitiveness building : case studies.
Publicado em: (2001)

Strategic management for nonprofit organizations : theory and cases /
por: Oster, Sharon M.
Publicado em: (1995)

Managing quality : a practical guide to customer satisfaction /
por: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Publicado em: (1999)

Production and operations management : total quality and responsiveness /
por: Noori, Hamid
Publicado em: (1995)

Total quality in managing human resources /
por: Petrick, Joseph A., 1946-
Publicado em: (1995)

Taking charge of change : 10 principles for managing people and performance /
por: Smith, Douglas K., 1949-
Publicado em: (1996)

ডিমিষ্টিফায়িং সিক্স সিগমা /
por: লারসন, অ্যালান

Performance analysis of 4G Banks
por: Nova, Shaila Hossain
Publicado em: (2019)

Analyzing the impact of key performance indicators on motivating sales staff, achieving sales targets, employee evaluation, and promotions at Square Toiletries Limited
por: Tanveer, Mohammad Adib
Publicado em: (2024)

Benchmarking for effective network management /
por: Terplan, Kornel
Publicado em: (1995)

Quality management practices at SEBPO
por: Chowdhury, Md.Farhanul Islam
Publicado em: (2024)

Route wise performance analysis of Regent Airways
por: Proma, Sumaita
Publicado em: (2019)

The performance prism : the scorecard for measuring and managing stakeholder relationships /
por: Neely, A. D. (Andy D.)
Publicado em: (2002)

Decoding success metrics: a deep dive into the integration of technology and key performance indicators for sales optimization at Square Toiletries Limited
por: Anonna, Khadizatul Kubra
Publicado em: (2024)

Quality information systems /
por: Zahedi, Fatemeh, 1945-
Publicado em: (1995)

The impact of human capital management on organizational performance
por: Farzana, Maisha
Publicado em: (2019)

Work teams that work : skills for managing across the organization /
por: Montebello, Anthony R.
Publicado em: (1994)

Implementing and sustaining total quality management in health care /
por: Koch, Hugh C. H.
Publicado em: (1992)