Balanced scorecard step-by-step for government and nonprofit agencies /

Balanced scorecard step-by-step for government and nonprofit agencies /

Bibliographic Details
Main Author:	Niven, Paul R.
Format:	Book
Language:	English
Published:	Hoboken, N.J. : J. Wiley & Sons, Inc., c2008.
Edition:	2nd ed.
Subjects:	Total quality management in government. Administrative agencies > Management > Evaluation. Nonprofit organizations > Management > Evaluation. Benchmarking (Management) Performance standards. Organizational effectiveness > Measurement.
Classic Catalogue:	View this record in Classic Catalogue

Similar Items

Towards managerial excellence /
Published: (1996)

The balanced scorecard : translating strategy into action /
by: Kaplan, Robert S.
Published: (1996)

The balanced scorecard : translating strategy into action /
by: Kaplan, Robert S.
Published: (1996)

Making monitoring and evaluation systems work : a capacity development toolkit /
by: Görgens-Albino, Marelize
Published: (2009)

The nonprofit handbook : fund raising /
Published: (1997)

The Goldilocks challenge : right-fit evidence for the social sector /
by: Gugerty, Mary Kay
Published: (2018)

Total quality management of Youngone High tech Sportswear Industries Ltd
by: Rahman, Md.Mizanur
Published: (2019)

The HR scorecard : linking people, strategy, and performance /
by: Becker, Brian E.
Published: (2001)

The theory and practice of training /
by: Buckley, Roger, 1938-
Published: (1990)

Essentials of total quality management /
by: Mannan, M.A
Published: (2007)

The quality movement : what total quality management is really all about! /
by: Drummond, Helga
Published: (1992)

The TQM transformation : a model for organizational change /
Published: (1992)

Towards quality questions /
by: Singh, Pritam
Published: (1996)

Lessons in Six Sigma : 72 must-know truths for managers /
by: Sarkar, Debashis
Published: (2004)

Development effectiveness : strategies for IS organizational transition /
by: Merlyn, Vaughan
Published: (1994)

Quality in action : 93 lessons in leadership, participation, and measurement /
by: Townsend, Patrick L.
Published: (1992)

Operations management in a week /
by: Naughton, Sean
Published: (1999)

Nonprofit risk management and contingency planning : done in a day strategies /
by: Jackson, Peggy M.
Published: (2006)

Total quality in research and development /
by: McLaughlin, Gregory C.
Published: (1998)

Making TQM work /
by: Sadgrove, Kit
Published: (1997)

Understanding total quality management in a week /
by: Macdonald, John
Published: (2003)

DK managing for excellence /
Published: (2001)

Benchmarking for competitiveness building : case studies.
Published: (2001)

Strategic management for nonprofit organizations : theory and cases /
by: Oster, Sharon M.
Published: (1995)

Taking charge of change : 10 principles for managing people and performance /
by: Smith, Douglas K., 1949-
Published: (1996)

ডিমিষ্টিফায়িং সিক্স সিগমা /
by: লারসন, অ্যালান

Performance analysis of 4G Banks
by: Nova, Shaila Hossain
Published: (2019)

Managing quality : a practical guide to customer satisfaction /
by: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Published: (1999)

Total quality in managing human resources /
by: Petrick, Joseph A., 1946-
Published: (1995)

Production and operations management : total quality and responsiveness /
by: Noori, Hamid
Published: (1995)

Analyzing the impact of key performance indicators on motivating sales staff, achieving sales targets, employee evaluation, and promotions at Square Toiletries Limited
by: Tanveer, Mohammad Adib
Published: (2024)

The performance prism : the scorecard for measuring and managing stakeholder relationships /
by: Neely, A. D. (Andy D.)
Published: (2002)

Route wise performance analysis of Regent Airways
by: Proma, Sumaita
Published: (2019)

Benchmarking for effective network management /
by: Terplan, Kornel
Published: (1995)

Decoding success metrics: a deep dive into the integration of technology and key performance indicators for sales optimization at Square Toiletries Limited
by: Anonna, Khadizatul Kubra
Published: (2024)

Quality management practices at SEBPO
by: Chowdhury, Md.Farhanul Islam
Published: (2024)

The impact of human capital management on organizational performance
by: Farzana, Maisha
Published: (2019)

Quality information systems /
by: Zahedi, Fatemeh, 1945-
Published: (1995)

Work teams that work : skills for managing across the organization /
by: Montebello, Anthony R.
Published: (1994)

Implementing and sustaining total quality management in health care /
by: Koch, Hugh C. H.
Published: (1992)