Cita APA (7th ed.)

Niven, P. R. (2008). Balanced scorecard step-by-step for government and nonprofit agencies (2nd ed.). J. Wiley & Sons, Inc..

Cita Chicago (17th ed.)

Niven, Paul R. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. 2nd ed. Hoboken, N.J.: J. Wiley & Sons, Inc., 2008.

Cita MLA (8th ed.)

Niven, Paul R. Balanced Scorecard Step-by-step for Government and Nonprofit Agencies. 2nd ed. J. Wiley & Sons, Inc., 2008.