Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
Цитирование в стиле Чикаго (17-е изд.)Keyton, Joann, и Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
Цитирование MLA (8-е изд.)Keyton, Joann, и Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.