Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रKeyton, Joann, और Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
एमएलए (8वां संस्करण) प्रशस्ति पत्रKeyton, Joann, और Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
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