Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
Lua i Stíl Chicago (17ú heag.)Keyton, Joann, agus Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
Lua MLA (8ú heag.)Keyton, Joann, agus Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.