Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
Chicago-viite (17. p.)Keyton, Joann, ja Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
MLA-viite (8. p.)Keyton, Joann, ja Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
Varoitus: Nämä viitteet eivät aina ole täysin luotettavia.