Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
Παραπομπή σε μορφή Chicago (17η εκδ.)Keyton, Joann, και Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
Παραπομπή σε μορφή MLA (8th εκδ.)Keyton, Joann, και Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
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