Keyton, J., & Shockley-Zalabak, P. (2010). Case studies for organizational communication: Understanding communication processes (Third edition.). Oxford University Press.
Chicago-Zitierstil (17. Ausg.)Keyton, Joann, und Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. New York: Oxford University Press, 2010.
MLA-Zitierstil (8. Ausg.)Keyton, Joann, und Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Third edition. Oxford University Press, 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.