The heart of change : real-life stories of how people change their organizations /
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| Formato: | Livro |
| Idioma: | English |
| Publicado em: |
Boston, Mass. :
Harvard Business School Press,
c2002.
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| Assuntos: | |
| Classic Catalogue: | View this record in Classic Catalogue |
Sumário:
- Introduction : the heart of change
- Increase urgency
- Build the guiding team
- Get the vision right
- Communicate for buy-in
- Empower action
- Create short-term wins
- Don't let up
- Make change stick
- Conclusion : we see, we feel, we change.