The heart of change : real-life stories of how people change their organizations /

Dades bibliogràfiques
Autor principal: Kotter, John P., 1947-
Altres autors: Cohen, Dan S.
Format: Llibre
Idioma:English
Publicat: Boston, Mass. : Harvard Business School Press, c2002.
Matèries:
Classic Catalogue: View this record in Classic Catalogue
Taula de continguts:
  • Introduction : the heart of change
  • Increase urgency
  • Build the guiding team
  • Get the vision right
  • Communicate for buy-in
  • Empower action
  • Create short-term wins
  • Don't let up
  • Make change stick
  • Conclusion : we see, we feel, we change.