Kotter, J. P., & Cohen, D. S. (2002). The heart of change: Real-life stories of how people change their organizations. Harvard Business School Press.
芝加哥风格引文Kotter, John P., 与 Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass.: Harvard Business School Press, 2002.
MLA引文Kotter, John P., 与 Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business School Press, 2002.
警告：这些引文格式不一定是100％准确.