Kotter, J. P., & Cohen, D. S. (2002). The heart of change: Real-life stories of how people change their organizations. Harvard Business School Press.
Lua i Stíl Chicago (17ú heag.)Kotter, John P., agus Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass.: Harvard Business School Press, 2002.
Lua MLA (8ú heag.)Kotter, John P., agus Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Harvard Business School Press, 2002.
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