Arnold, W. W., & Plas, J. M. (1993). The human touch: Today's most unusual program for productivity and profit. Wiley.
Cita Chicago (17th ed.)Arnold, William W., i Jeanne M. Plas. The Human Touch: Today's Most Unusual Program for Productivity and Profit. New York: Wiley, 1993.
Cita MLA (8th ed.)Arnold, William W., i Jeanne M. Plas. The Human Touch: Today's Most Unusual Program for Productivity and Profit. Wiley, 1993.
Atenció: Aquestes cites poden no estar 100% correctes.