Taylor, K. (2008). Fifty ways to improve your telephoning and teleconferencing skills: Without too much effort. Orient BlackSwan.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रTaylor, Ken. Fifty Ways to Improve Your Telephoning and Teleconferencing Skills: Without Too Much Effort. Hyderabad: Orient BlackSwan, 2008.
एमएलए (8वां संस्करण) प्रशस्ति पत्रTaylor, Ken. Fifty Ways to Improve Your Telephoning and Teleconferencing Skills: Without Too Much Effort. Orient BlackSwan, 2008.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.