Teeuwen, B. (2011). Lean for the public sector: The pursuit of perfection in government services. CRC Press.
Citação norma ChicagoTeeuwen, Bert. Lean for the Public Sector: The Pursuit of Perfection in Government Services. Boca Raton, Fla.: CRC Press, 2011.
Citação norma MLATeeuwen, Bert. Lean for the Public Sector: The Pursuit of Perfection in Government Services. CRC Press, 2011.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.