Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
芝加哥风格引文Kaplan, Robert S., 与 David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston, Mass.: Harvard Business School Press, 1996.
MLA引文Kaplan, Robert S., 与 David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
警告：这些引文格式不一定是100％准确.