Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Citazione stile Chigago Style (17a edizione)Kaplan, Robert S., e David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston, Mass.: Harvard Business School Press, 1996.
Citatione MLA (8a ed.)Kaplan, Robert S., e David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.