Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Lua i Stíl Chicago (17ú heag.)Kaplan, Robert S., agus David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston, Mass.: Harvard Business School Press, 1996.
Lua MLA (8ú heag.)Kaplan, Robert S., agus David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
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