Cita APA (7a ed.)

George, S., & Weimerskirch, A. (1998). Total quality management: Strategies and techniques proven at today's most successful companies (2nd ed.). John Wiley.

Cita Chicago Style (17a ed.)

George, Stephen, y Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. 2nd ed. New York: John Wiley, 1998.

Cita MLA (8a ed.)

George, Stephen, y Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. 2nd ed. John Wiley, 1998.