Services marketing : integrating customer focus across the firm /

Manylion Llyfryddiaeth
Prif Awdur: Zeithaml, Valarie A.
Awduron Eraill: Bitner, Mary Jo
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Boston ; McGraw-Hill/Irwin, c2003 [Reprinted].
Rhifyn:3rd ed.
Pynciau:
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Ayesha Abed Library: General Shelf

Manylion daliadau o Ayesha Abed Library: General Shelf
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