Services marketing : integrating customer focus across the firm /

Bibliografske podrobnosti
Glavni avtor: Zeithaml, Valarie A.
Drugi avtorji: Bitner, Mary Jo
Format: Knjiga
Jezik:English
Izdano: Boston ; McGraw-Hill/Irwin, c2003 [Reprinted].
Izdaja:3rd ed.
Teme:
Classic Catalogue: View this record in Classic Catalogue
Search Result 1
od Zeithaml, Valarie A.
Izdano 2013
Knjiga