Services marketing : integrating customer focus across the firm /

Services marketing : integrating customer focus across the firm /

Mostra altre versioni (1)

Dettagli Bibliografici
Autore principale:	Zeithaml, Valarie A.
Altri autori:	Bitner, Mary Jo
Natura:	Libro
Lingua:	English
Pubblicazione:	Boston ; McGraw-Hill/Irwin, c2003 [Reprinted].
Edizione:	3rd ed.
Soggetti:	Service industries > Marketing. Customer services. Marketing.
Classic Catalogue:	View this record in Classic Catalogue

Documenti analoghi

Services marketing : integrating customer focus across the firm /
di: Zeithaml, Valarie A.
Pubblicazione: (2013)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
di: Watkins, Charley
Pubblicazione: (2002)

Services marketing : people, technology, strategy /
di: Lovelock, Christopher H., et al.
Pubblicazione: (2018)

An Analysis of Customer Satisfaction at City Bank Limited
di: Siddique Rafi, Ashfaqul Islam
Pubblicazione: (2023)

Customer satisfaction on customer services of UCB Bank
di: Afroz, Ridita
Pubblicazione: (2023)

Service marketing analysis of Fantasy Kingdom Complex
di: Siddque, Tanvir Ahmed
Pubblicazione: (2017)

Customer engagement process of X integrated marketing agency
di: Islam, Md. Mariful
Pubblicazione: (2024)

Services marketing : people, technology, strategy /
di: Lovelock, Christopher H.
Pubblicazione: (2004)

Customer experience analysis and social media marketing. A case study and a thorough analysis on Creativo
di: Sorwar, Wahid
Pubblicazione: (2023)

Service marketing in corporate sector (RMG)
di: Tareq, Salahuddin Mohammad
Pubblicazione: (2017)

Assessing the functions of different departments of Stencil Bangladesh Limited
di: Sowalahin, MD.
Pubblicazione: (2023)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
di: DeBonis, J. Nicholas
Pubblicazione: (2003)

Opportunities and delimitations of “Online on Demand Home Services marketplace” in Dhaka, Bangladesh
di: Zaman, Raisa Tasneem
Pubblicazione: (2019)

The importance of online customer management service done by digital marketing agency Asiatic mindshare limited to change the landscape of marketing in Bangladesh
di: Rahman, Maksudur
Pubblicazione: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
di: Haque, Tasfin Iftekharul
Pubblicazione: (2019)

Service marketing challenges & IDEAS IT Ltd.
di: Paul, Sourav
Pubblicazione: (2019)

The role of client service officers at Brand Practitioners Bangladesh
di: Raisa, Khadiza Al Tahira Chowdhury
Pubblicazione: (2024)

Customer service of Grameenphone
di: Raj, Muradul Haque
Pubblicazione: (2016)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
di: Kakon, Noshin Sharmila
Pubblicazione: (2022)

Analysis of analyzen from a copywriter's perspective
di: Bashar, Ishraq
Pubblicazione: (2022)

Parents satisfaction with the services quality of Bangladesh International School & College (BISC)
di: Soneya, Rumnaz Asfin Ali
Pubblicazione: (2019)

Services marketing and company strategy of SMEC International Pty Ltd
di: Khan, Md. Rafsanul Alam
Pubblicazione: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
di: Mimo, Mashuq Bin Mizan
Pubblicazione: (2018)

Effectively pitching 3600 marketing services to clients
di: Rakin, Adib Sadaket
Pubblicazione: (2017)

How to deliver effective customer service through social media
di: Hossain, Ifran
Pubblicazione: (2017)

The customer service department’s approach towards user feedback in Backpack Technologies, Inc..
di: Siddiqui, Sadia
Pubblicazione: (2018)

Services marketing and strategy of Ogilvy Bangladesh Communications Pvt Ltd
di: Zaman, Shejuti
Pubblicazione: (2019)

Marketing financial services /
di: Farquhar, Jillian
Pubblicazione: (2010)

Customer-driven services management /
di: Balachandran, S., 1932-
Pubblicazione: (1999)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
di: Momen, MD Moksudul
Pubblicazione: (2024)

Service marketing overview of BRAC Communication department as a support unit
di: Sharker, Md Nazibul Islam
Pubblicazione: (2018)

Turkish Airlines (THK) Dhaka
di: Mushtaq, Nahid
Pubblicazione: (2024)

Service marketing of Field Information Solution Limited
di: Islam, Md. Mominul
Pubblicazione: (2023)

Service marketing of Agrani Bank Ltd.
di: Ullah, Md. Ashfak
Pubblicazione: (2018)

Impact of repeat customers in profitability of service industry: A study on Mental health service
di: Islam, Rafiul
Pubblicazione: (2024)

Efficient management of accounts receivable at CoreStaff, Darwin, Australia
di: Khan, Sumaiya
Pubblicazione: (2019)

Service marketing analysis of MTB Securities Ltd
di: Anik, Nayeem Alam
Pubblicazione: (2018)

Customer satisfaction on customer service of IFIC Bank limited
di: Mondal, Tanushree
Pubblicazione: (2021)

Service quality of pricekoto.com
di: Hosain, Md. Abid
Pubblicazione: (2018)

Customer satisfaction on client service Department of Asiatic EXP
di: Shiraj, Md. Sakif
Pubblicazione: (2017)