Services marketing : integrating customer focus across the firm /
المؤلف الرئيسي: | Zeithaml, Valarie A. |
---|---|
مؤلفون آخرون: | Bitner, Mary Jo |
التنسيق: | كتاب |
اللغة: | English |
منشور في: |
Boston ;
McGraw-Hill/Irwin,
c2003 [Reprinted].
|
الطبعة: | 3rd ed. |
الموضوعات: | |
Classic Catalogue: | View this record in Classic Catalogue |
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